MyChevrolet App Complete User Guide: Master Your Chevy from Your Phone
The myChevrolet app turns your smartphone into a command center for your Chevy — remote start, vehicle health checks, and roadside help are just a tap away.
You’re standing at your kitchen window on a freezing morning, and with one tap on your phone, your Chevy’s engine roars to life and the cabin starts warming up. Or maybe you’re at the grocery store, and you can’t remember if you locked the doors — a quick glance at the app gives you peace of mind. That’s the myChevrolet app in action. It’s not just a convenience; it’s a tool that makes owning a Chevy simpler and more connected. Let’s walk through everything you need to know, from setup to mastering every feature.
TL;DR
The myChevrolet app connects your phone to your Chevy, letting you perform remote commands, check vehicle status, schedule service, and request roadside assistance. It works with both gas and electric Chevys. You’ll need an active OnStar plan for most features and the same email address you gave your dealer when you bought the vehicle to set it up. The app is available on iOS and Android devices and requires a data connection to function .
Key Takeaways
- Download and sign in with your dealer email — your vehicle won’t sync otherwise
- Three main tabs — My Vehicle, Controls, and Help Center organize all features
- Remote commands include start, lock/unlock, and alarm — but require a paid plan
- Vehicle Status shows fuel, oil life, tire pressure, and more — stay on top of maintenance
- EV owners get charging status and range info — plus route planning with charging stops
- Troubleshooting common issues is straightforward — check connectivity and update the app
Getting Started: Download and Setup
Step 1: Download the App
You can grab the myChevrolet app from the Apple App Store for iPhone users or Google Play Store for Android users. Just search for “myChevrolet” .
Alternative download method: You can text “Chevrolet” to 56000 to receive a download link straight to your phone .
Step 2: Sign In or Create an Account
This is the most important step — and the one where most people trip up. You must sign in with the same email address you gave your dealer when you bought your vehicle. If you don’t, your account won’t link with your new Chevy, and your vehicle won’t show up in the app .
Pro Tip: If you’re a new user, the verification email can take up to five minutes to arrive. Check your spam folder if it doesn’t show up. Don’t try to use an old verification code if you request a new one — the old one won’t work .
Step 3: Multi-Factor Authentication
For security, new users or anyone who’s updated the app will go through a multi-factor authentication process to verify their identity. You’ll receive a code by email or text and need to enter it in the app .
Using the App’s Home Screen
Once you’re logged in, the Home screen is your central hub. The features you see depend on your service plan and how your vehicle is equipped .
The Three Main Tabs
Along the top of the Home screen, you’ll find three tabs :
- My Vehicle — This is the default tab. It displays essential remote command icons at the top, along with quick-view widgets for vehicle status and EV charge status. This is where you’ll see time-sensitive alerts too.
- Controls — Tap here for additional remote commands and to personalize some of your vehicle settings.
- Help Center — Access support options, schedule service, view your Owner’s Manual, watch “How Things Work” videos, and even call an OnStar Advisor .
Bottom Navigation Icons
Along the bottom of the screen, you’ll find icons to :
- Return to the Home screen
- Access Map features, including EV navigation
- Arrange Service for your vehicle
- Shop OnStar Plans
Managing Multiple Vehicles
If you have more than one Chevy on your account, tap the Account Menu (your initials in the upper-right corner) and select a different vehicle from the product carousel .
Remote Commands: Control Your Chevy from Anywhere
Remote commands are the star feature of the myChevrolet app. But remember: most remote commands require a paid OnStar plan .
How to Send a Remote Command
- From the app’s Home screen, tap the command icon you want to use
- On the My Vehicle tab, you’ll see shortcuts for common commands like remote start, lock, and unlock
- For additional commands, go to the Controls tab or tap “View More”
- Once a command is successful, the button will show “Sent”
Available Remote Commands
Depending on your vehicle and plan, you can :
| Command | What It Does |
|---|---|
| Remote Start | Starts the engine and preconditions the cabin (tap the Climate or Start icon) |
| Remote Lock/Unlock | Locks or unlocks your doors |
| Sound/Stop Alarm | Activates or deactivates the car alarm |
| Flash Lights | Flashes the lights to help you find your vehicle |
| Unlock Trunk/Tailgate/Liftgate | Opens the rear closure (automatically re-locks after a few minutes) |
| Test Trailer Lights | Runs a 1-minute-45-second light test sequence (select models) |
If a Remote Command Fails
Before you try again, check these things :
- Remove the key fob from the vehicle
- Ensure any manual key is removed from the ignition
- Stay at least 10 feet away from the vehicle
- Close all doors, trunk, hood, and gas cap
- Turn off hazard lights
If you still get an error, go to Account Menu > Settings > Command History to see the error and a recommended fix .
Vehicle Status: Stay on Top of Maintenance
The Vehicle Status feature helps you monitor your Chevy’s health. It’s a great way to catch issues before they become expensive problems. Like remote commands, this feature usually requires a paid plan .
What You Can Check
From the My Vehicle tab, tap on Vehicle Status to see :
- Fuel level — no more guessing when to fill up
- Oil life — know when it’s time for an oil change
- Tire pressure — helps you avoid a flat and improve fuel economy
- Odometer — track your mileage
- Door/hood/trunk status — check if everything is closed
- Diagnostic alerts — receive warnings about potential issues
Scheduled Service
From the app, you can schedule service with your participating dealer without leaving the app .
EV-Specific Features
If you drive a Chevy EV like the Blazer EV, Equinox EV, or Silverado EV, the myChevrolet app has special tools for you .
Charge Management
On the My Vehicle tab, you’ll find :
- Battery level — current state of charge
- Estimated range — how far you can go
- Charging status — whether the vehicle is plugged in and charging
- Estimated time to complete charge
Note: Some EV features, like adjusting the charge level (8-amp or 12-amp selection), may be removed in app updates. Check your app version and release notes for the latest capabilities .
EV Navigation
Tap the Map icon at the bottom of the screen to access EV Navigation. The app can help you find charging stations, plan routes with charging stops, and see your vehicle’s real-time range on the map .
Troubleshooting Common Issues
I Can’t Sign In or Create an Account
Solution: Make sure you’re using the exact same email address you gave your dealer. If you haven’t created an account yet, you’ll need to do so using that email. If the app says the email is already in use, you already have an account — just sign in .
My Vehicle Isn’t Showing Up
Solution: If your Chevy isn’t appearing, it’s likely an account linking issue. Try logging out and back in. If that doesn’t work, you may need to manually link your account in your vehicle profile online or press the blue OnStar button for help .
The App Is Slow or Crashing
Try these steps :
- Force-close the app and reopen it
- Sign out and sign back in
- Ensure you have a stable internet connection
- Update the app to the latest version
- Check your phone’s operating system is up to date
- Turn off Battery Saving Mode or Low Power Mode
- Clear the app cache and reinstall
- Restart your phone
Frequently Asked Questions
Is the myChevrolet app free?
The app itself is free to download, but most features — like remote commands, vehicle status, and EV charge management — require an active OnStar service plan .
What do I need to set up the app?
You need a compatible smartphone (Android 9 or above or iOS), a data connection, and the same email address you gave your dealer when you purchased your vehicle .
How do I start my Chevy remotely from the app?
Tap the Climate or Start icon on the app’s Home screen. On equipped vehicles, tapping it again cancels the command. You can also adjust the cabin temperature using the Climate widget .
Can I check my tire pressure in the app?
Yes. From the My Vehicle tab, tap Vehicle Status to view your tire pressure, along with fuel level, oil life, and odometer .
Can I use the myChevrolet app for multiple vehicles?
Yes. Tap the Account Menu (your initials), then use the product carousel to scroll between vehicles and select the one you want to view .
What should I do if my remote command keeps failing?
Check that your vehicle is off, the key fob is out of the car, you’re at least 10 feet away, all doors are closed, and hazards are off. Also make sure your phone and vehicle have stable internet connections .
How do I find my vehicle with the app?
Use the Flash Lights remote command to help you spot your Chevy in a crowded parking lot. You can also use the Map feature to get walking directions to your parked vehicle .
What’s your most-used myChevrolet app feature? Share your experience in the comments below!
References
MyChevrolet App Setup and Resources:
