2023 Chevrolet Traverse Recalls & TSBs: What Every Buyer Must Know Before You Buy
You know that moment when you’re ready to sign the papers on a clean used 2023 Traverse, and a friend casually says, “Did you check if that year had any recalls?”—and suddenly your stomach drops because you have absolutely no idea where to look or what to ask?
If you’re shopping for a 2023 Chevrolet Traverse, you’re looking at one of the roomiest three-row SUVs on the market. It seats up to eight, tows 5,000 pounds, and packs a 310-horsepower V6 that actually moves . But here’s the thing: every modern vehicle has recalls and technical service bulletins (TSBs). Knowing what they are—and whether they’ve been fixed—can mean the difference between a smooth ownership experience and a frustrating trip to the dealership.
TL;DR: The 2023 Chevrolet Traverse has two official safety recalls affecting the powertrain: one for an incorrect transmission sun gear that can cause the half-shaft to disengage, and another for missing retaining rings on the left-side half-shaft . There are also over 100 TSBs addressing common owner complaints like brake noise, infotainment glitches, and exhaust leaks . Before buying, run the VIN on NHTSA.gov to check recall status, ask the dealer for a printout of completed service work, and budget for a pre-purchase inspection that checks these known trouble spots. A 2023 with under 36,000 miles should still have bumper-to-bumper warranty coverage—use it.
Key Takeaways
- Two Official Recalls: Both involve the drivetrain—one for a transmission sun gear (8,744 vehicles affected), one for missing half-shaft retaining rings (10 vehicles) .
- 128 TSBs Exist: These are technical bulletins that help dealers diagnose common problems, from brake noise to software glitches .
- Exhaust Leaks Are Common: Multiple owners report cracked front flex pipes, with some experiencing repeat failures .
- Transmission Complaints Persist: Even beyond the recalls, owners report shuddering on takeoff and sudden power loss .
- Warranty Is Your Friend: The 2023 still has 5-year/60,000-mile powertrain coverage and 3-year/36,000-mile bumper-to-bumper—verify it’s transferable.
Recalls vs. TSBs: What’s the Difference?
Before diving into the specifics, it helps to understand what you’re dealing with.
Recalls are safety-related. The government requires manufacturers to fix them for free, regardless of warranty status. If a recall hasn’t been performed, the dealer must do it before selling the vehicle—or you can have it done afterward at no cost.
Technical Service Bulletins (TSBs) are different. They’re instructions for dealers on how to fix common problems that aren’t safety-related. Think of them as “hey, we’ve seen this before, here’s how to fix it” notes. TSB repairs aren’t automatically free—if the vehicle is out of warranty, you may pay out of pocket. But they’re incredibly useful for knowing what tends to break.
Here’s a visual breakdown of the 2023 Traverse’s reported issues:
The Two Official Recalls for 2023 Traverse
Let’s start with the safety stuff—the recalls you absolutely need to know about.
Recall #1: Missing Half-Shaft Retaining Ring (February 2023)
NHTSA Campaign Number: 23V042000
GM Recall Number: N222390180
Affected Vehicles: 2023 Chevrolet Blazer and Traverse
Number Affected: Only 10 vehicles (very limited)
What’s the problem? Some vehicles may have been built with left-side half-shaft assemblies missing a retaining ring. This might not sound like a big deal, but that ring keeps the half-shaft connected to the transmission.
What happens if it fails? Without the retaining ring, the half-shaft could separate from the transmission. If that happens while driving, you lose power to the wheels. If it happens while parked, the vehicle could roll away even in Park . Either scenario increases crash risk.
The fix: Dealers replace the left-side half-shaft assembly, free of charge. Owner notification letters went out February 23, 2023 .
Recall #2: Incorrect Transmission Sun Gear (March 2023)
NHTSA Campaign Number: 23V172000
GM Recall Number: N222389310
Affected Vehicles: 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5
Number Affected: 8,744 vehicles (across all models)
What’s the problem? This one’s a manufacturing error. Some transmissions were built with an incorrect sun gear—a critical internal component. The wrong gear can cause the driver-side half-shaft to disengage from the transmission .
What happens if it fails? Same as the first recall: loss of drive power while moving, or rollaway risk when parked. Either way, it’s dangerous.
The fix: Dealers replace the sun gears, free of charge. Owner notification letters were mailed July 27, 2023, with the remedy expected available August 31, 2023 .
Are These the Only Recalls?
For the 2023 model year specifically, yes—these are the only two official safety recalls . However, if you’re looking at a 2023 Traverse, don’t assume they’ve been done. Always run the VIN through the NHTSA recall lookup tool or ask the seller for documentation.
One owner reported frustration: “There is a recall for this exact problem just not with my VIN for some reason. I tried to get a dealership to look at it and see if they can fix it they say they will not” . This highlights why checking your specific VIN matters—some vehicles within a model year may not be included in every recall.
Technical Service Bulletins: What Owners Actually Complain About
Recalls are just the beginning. The real story of the 2023 Traverse’s reliability comes from TSBs and owner complaints. The Center for Auto Safety lists 128 service alerts for this model . Here’s what they cover.
Transmission Complaints (Most Common)
This is the biggest area of concern. Even beyond the official recalls, owners report transmission problems:
One owner described a terrifying experience: “The transmission. It is disengaging while driving down the road. It literally has basically stalled out in the middle of intersections, the highway, etc.”
Another reported: “while driving at an undisclosed speed, the vehicle lunged forward and stopped while at the traffic light. The contact stated that while driving over 4 mph, the vehicle seized with the transmission warning light illuminated” .
A third owner at 88,000 miles experienced similar issues—well within powertrain warranty coverage .
What to check: During your test drive, pay close attention to takeoff smoothness, shifting behavior, and any warning lights. If the transmission shudders, hesitates, or feels “off,” that’s a red flag.
Engine and Exhaust Problems
Multiple owners report exhaust leaks, particularly in the front flex pipe:
One owner detailed: “I am filing this complaint due to a recurring exhaust leak in the front exhaust pipe of my 2023 Chevrolet Traverse… Less than two years later, with the vehicle now at approximately 84,000 miles, the front exhaust pipe has failed again” .
Another reported: “Exhaust front flex pipe leaking from crack at welded hanger. Upon research, this is a problem that go back to 2019” . This suggests a persistent issue across multiple model years.
A third owner noted: “The exhaust pipe, gaskets and muffler. Yes, at times we do smell the exhaust inside the vehicle and a loud sound coming from the engine” . Exhaust fumes inside the cabin is a safety concern—carbon monoxide is nothing to mess with.
Engine-related TSBs cover everything from oil consumption diagnostics to intake valve decarbonizing procedures . TSB #16-NA-383 addresses rough idle, extended crank, and misfire conditions using a fuel injection cleaner kit .
Brake Noise Complaints
This one won’t leave you stranded, but it might drive you crazy. TSB #21-NA-142 specifically addresses “front brake grind/groan noise after sitting overnight” . This bulletin is listed multiple times, which suggests it’s a common complaint.
Owners confirm this: one reported brake squeaking starting around 11,000 miles . Another described the noise as “so loud and pervasive that it became embarrassing.”
What to check: During your test drive, brake gently and firmly from various speeds, especially after the vehicle has sat overnight. Listen for grinding, groaning, or squeaking.
Electrical and Infotainment Glitches
Electronics are another frequent complaint area. TSBs cover:
- Radio restriction procedures
- GPS issues with the telematics module
- Radio reset procedures
- “Service Steering Message” with no diagnostic codes
One owner reported: “After owning new vehicle for one month the check engine light comes on, return to dealer for service and we are told there is a known issue with 2023 Traverse showing check engine light off the lot. The vehicle is inspected and found that wires from the computer are rubbing/melting against a hot surface in the engine/transmission” .
That’s concerning—wires rubbing against hot surfaces shouldn’t happen on a brand-new vehicle.
Steering Issues
TSB PIT5967 addresses a “whining noise from the steering system” and advises dealers “not to perform any repairs at this time” . That’s dealer-speak for “we know it happens, but we don’t have a fix yet.”
Another TSB (PIT5967) covers “Service Steering Message” with no codes set, instructing technicians to look for a P0128 code (coolant thermostat related) . The connection between steering messages and coolant temperature isn’t obvious, but apparently there’s a relationship.
Suspension Noises
TSB PIT5931A addresses “clunk or rattle from the front of the vehicle” and instructs technicians to remove the cradle brace to test if the noise disappears . This is the kind of intermittent issue that can drive owners crazy trying to diagnose.
What This Means for Buyers
Check Recall Status Before You Buy
This is non-negotiable. Get the VIN from the seller and run it through:
- NHTSA.gov/recalls (official government database)
- Chevrolet’s owner site (dealer can also check)
Ask for documentation showing the recalls were completed. If they haven’t been done, the selling dealer should perform them before delivery—at no cost to you.
Understand TSBs Aren’t Automatically Fixed
Unlike recalls, TSBs don’t trigger notification letters. Dealers only perform TSB work if:
- The owner complains about the specific issue
- The vehicle is under warranty
- The diagnostic process leads to the TSB
If you’re buying a used 2023 Traverse, you can ask the dealer to check for open TSBs and perform any outstanding updates. They may charge if the vehicle is out of warranty, but it never hurts to ask.
Consider an Extended Warranty
The 2023 Traverse has mixed reliability reviews. Consumer Reports rates it “about average” compared to other vehicles from the same model year . That’s not terrible, but it’s not class-leading either.
The factory powertrain warranty covers 5 years/60,000 miles, which should give some peace of mind. But if you’re buying a higher-mileage example or plan to keep it long-term, an extended warranty might be worth considering—especially given the transmission complaints some owners report.
Budget for a Pre-Purchase Inspection
Before buying any used vehicle, pay a mechanic you trust to inspect it. For a 2023 Traverse, they should pay special attention to:
- Transmission behavior (shifts, shuddering, warning lights)
- Exhaust system (listen for leaks, check for previous repairs)
- Brakes (noise, pulsation)
- Infotainment functionality (pair your phone, test everything)
- Check engine light history (scan for stored codes)
A good inspection costs $100-$200 and can save you thousands in surprises.
Maintenance Schedule: What You Should Know
If you do buy a 2023 Traverse, following the maintenance schedule helps prevent problems. Here’s what’s recommended :
| Mileage | Services |
|---|---|
| Every 7,500 miles | Oil change, tire rotation, multi-point inspection |
| 45,000 miles | Transmission fluid flush (severe service), engine air filter |
| 97,500 miles | Spark plugs |
| 100,000 miles | Coolant flush (or 6 years) |
| 150,000 miles | Rear axle fluid (AWD models), drive belt inspection |
Severe service conditions (towing, commercial use, extensive idling, short trips) require more frequent maintenance—including transmission fluid every 45,000 miles .
Frequently Asked Questions
How many recalls does the 2023 Chevrolet Traverse have?
Two official safety recalls, both affecting the powertrain—one for an incorrect transmission sun gear, one for missing half-shaft retaining rings .
Are 2023 Traverse recalls free to fix?
Yes—all safety recalls must be repaired at no cost to the owner, regardless of warranty status. The selling dealer should complete them before delivery .
What are the most common problems with the 2023 Traverse?
Based on owner complaints and TSBs, the most frequent issues involve transmission behavior (shuddering, power loss), exhaust leaks (front flex pipe), brake noise, and infotainment glitches .
Does the 2023 Traverse have transmission problems?
Some owners report transmission issues, including shuddering on takeoff and sudden power loss. The two recalls address specific manufacturing defects, but complaints persist beyond those .
How do I check if recalls were performed on a 2023 Traverse?
Enter the VIN at NHTSA.gov/recalls or ask the dealer to print a vehicle history report showing completed service work .
What is a TSB and how is it different from a recall?
A Technical Service Bulletin (TSB) is guidance for dealers on diagnosing and repairing common problems. Unlike recalls, TSBs aren’t safety-related and aren’t automatically performed for free .
Is the 2023 Traverse reliable?
Consumer Reports rates it “about average” for reliability compared to other vehicles from the same model year . With proper maintenance and attention to known issues, many owners report satisfaction—but the transmission and exhaust complaints are worth noting.
Should I buy a 2023 Traverse?
A 2023 Traverse can be a good buy if you do your homework. Verify recall completion, have a pre-purchase inspection that focuses on known problem areas, and consider an extended warranty for peace of mind. The spacious interior and strong V6 are compelling reasons to consider it .
The Bottom Line
The 2023 Chevrolet Traverse is a roomy, capable SUV with a proven powertrain—but it’s not without issues. Two safety recalls and over 100 TSBs tell the story of a vehicle that has some known weak points, particularly in the transmission and exhaust system.
The good news? Most of these issues are addressable, especially if you’re buying from a dealer who can verify recall completion and perform outstanding warranty work. A pre-purchase inspection by a knowledgeable mechanic can catch red flags before you commit.
If you go in with eyes open, check the VIN, and test drive thoroughly, a 2023 Traverse can still be a smart buy. Just don’t skip the homework.
Have you owned a 2023 Traverse? Did you experience any of these issues? Drop your experience in the comments below!
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